Yes, I trust the vendor. I had a very good experience with these people and the company and their dolls. I must be honest, I had a small problem but after contacting the company they were very understanding and resolved the problem quickly. A trustworthy and professional customer service. Don’t hesitate to ask them questions …… Any question is fine. They are there to help you and advise you on your dolls so you can have the best experience possible. I have a lot of respect for this company that will stand behind it.