Yes, this is a reliable vendor. I purchased and received my sex doll last year and she is fantastic. I already have a doll from Amazon, but this doll is by far the best. What do I have to complain about? Nothing at all. The quality was great, the response time and delivery was top notch, the service was great, very helpful and prompt. They also asked me several times if I needed anything and responded quickly to my answers. Everything went as they said it would and I am very happy with the results. I have no hesitation in recommending this seller to potential buyers.