Yes, the seller has great customer service. Super pleased with this doll, cute looking, easy to move, came in discrete packaging, and the product is better than I expected, Very satisfied with the shopping. I have sex with her and it was perfect. With the heating feature, her Vagina feel like real woman, soft, warm and wet. There is so much else to say. But I want to stop here and give you the chance for you to experience it by yourself. 5 stars with my purchase!